EBOOK

The Future of Salesforce Delivery Is Here.

We asked 2,300+ admins, developers and architects what really happens after the prompt. Their answers point to one bottleneck, and it isn't the technology.

Usage is almost universal. Real change is almost nowhere.

Read the full transcript or explore key moments from this episode.

Using AI

Architects

97%

Developers

90%

Admins, using it regularly

44%

Changing how they work

Have AI used on an AI project

30%

Say AI is fully embedded

90%

And half of all Salesforce professionals have no AI project on the horizon.

“Everyone is using AI, but not to do AI projects. People are doing the same things with Salesforce they always did.”

Federico Larsen · Co-Founder & CTO, Copado

AI made building faster. Now everything after the build is the bottleneck.

More code, more features, faster releases. That sounds great until the team is struggling. The question shifts from “how quickly can I build this?” to “how quickly and reliably can this be managed?”

56.3%

of admins say technical debt is their number one pain point

54%

of developers say  the same

Failed deployments

troubleshooting them is the single task practitioners most want to eliminate

Five findings. Fourteen pages.

You've seen the headlines. The eBook has the full data, the role-by-role outlook to 2026, and what it takes to close the gap.

What admins, architects and developers are actually doing
First-hand and real-world data of the divide between AI adoption and impact
Recommendations on how to turn AI into a source of real delivery speed
Recommendations on how to turn AI into a source of real delivery speed

Watch

The data tells you what. The people behind it tell you why.

Eight AI insights, recorded live at Dreamforce SF and from three Copado experts on platform teams, from teams to teams.

LISTEN · COPADOCAST

Episode 3, Hype vs Reality The State of Salesforce AI Development

Ben McCarthy, founder of Salesforce Ben, cuts through the AI hype to explore what’s working for Salesforce teams, what builds trust, and how developers can prepare for changing roles.

THURSDAY

October 2026

17:00 BST · 12:00 EST 09:00 PT

NEXT · LIVE AT SF BEN DEMO JAM

You've seen the gap. Now watch it close, live.

Ewen Clark, Copado's Sr. Sales Engineer takes the Demo Jam stage to show Agentia™ by Copado in action: AI agents working with your team across Plan, Build, Test, Release and Operate.

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