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Scaling Real-Time Digital Health Solutions for DC Health

DC Health kicked off a Salesforce transformation project with Accenture at the peak of the pandemic to launch a contact tracing app in just over 2 weeks.

Cindy Knoll

Associate Director

The Challenge

Launching a Contact Tracing Solution During the Pandemic

During the early days of COVID-19, DC Health needed to build a contact tracing app to contain the virus and protect 700K+ District of Columbia citizens. The organization’s in-house IT team reached out to Accenture to help them implement the solution faster — and Accenture reached out to Copado to accelerate the process with DevOps automation. “There’s no way we’d be able to deliver something that large, that quickly, without Copado,”says Knoll. “Copado quickly became the default DevOps solution used in Accenture implementations.”

The Solution

More than Just DevOps Automation: Managing User Stories, Epics & Test Scripts

Copado stepped in to speed up the rollout and give the Accenture team end-to-end visibility and traceability. With Copado, Accenture was able to ensure each deployment reached the target environment — giving the team confidence that every application and sandbox was in sync..

The Result

The Default DevOps Solution for Accenture Implementations

By joining forces with Accenture and Copado, DC Health was able to launch a COVID-19 contact tracing solution in just over two weeks. Since then, DC Health has expanded the Copado Platform across the organization to deliver speed, quality and security:

  • 3,000+ User Stories Delivered into Production across a Public Health Interexchange, 5 Salesforce Orgs, Integrations and AWS
  • 13,000+ Salesforce Users (DC Health Employees & Health Providers)
  • Weekly Releases Add New Functionality and Innovation
  • Source Control Management & Synchronized (Or Back-Promoted) Environments

About DC Health

Industry:

Public Sector

Location:

District of Columbia

About:

The Department of Health is on a mission to promote and protect the health of the District of Columbia. The public health organization administers full-service wellness solutions to improve the quality of life for residents and visitors alike.

“Copado is a powerful DevOps [tool]. It’s definitely a differentiator. There’s no way we’d be able to confidently deploy into an environment like this so rapidly and so frequently without Copado.”

Cindy Knoll
Associate Director, Accenture

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