Customer Stories
3/24/26

Copado’s Hosted Services Program Gets PS Deal Across the Line & Drives Customer Success

by the Numbers
6,111
User Stories Created in 6 Months
About the company

TK Elevator India installs, maintains and modernizes elevators and escalators in India and Bangladesh.

Table of contents

Challenges

  • 6k+ user stories needed to be deployed in >6 months
  • Indecisive client created demand for deployment flexibility
  • Needed guardrails to avoid “wild west” mentality
  • Difficult PS deal to close with TKE, needed a differentiator 

Solutions

  • Used Copado’s Hosted Services program to expedite deal closure
  • Deployed Copado CI/CD and AI for maximum flexibility
  • Adopted Copado early for user story portability 
  • Leveraged Copado’s governance and security to ensure seamless production deployments

“Copado provided the flexibility we needed to launch 6k+ user stories in <6 months while pushing the customer away from a ‘big bang’ deployment and towards an iterative approach.”

Craig Scott
Technical Architect, DevOps

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