CommunityDevOps ExchangePartners
10 minutes

Breaking Down the DevOps Expertise Silo to Unlock More Salesforce Value

Written by
Halie Vining
Table of contents

DevOps is one of the most in-demand skill sets in IT. But in the Salesforce ecosystem, DevOps is also one of the most niche skill sets. Salesforce has soared in market share over the past 20 years because of the platform’s flexibility and configurability. Salesforce’s low-code model allows admins to quickly build new features that keep your business innovating. 

But as Salesforce has emerged as a leading transformational platform, companies are building more complex and more custom features. This means bigger dev teams, more testing and increased need for DevOps

The good news? DevOps is a fairly mature space, and most developers have a familiarity with version control and continuous integration (CI), which are both foundational to DevOps success. The bad news? Few admins do. So as Salesforce teams adopt traditional DevOps technologies and processes, they’re running into a few issues:

  • Admins become heavily reliant on developers to merge updates
  • Developers begin to spend countless hours writing scripts
  • DevOps knowledge doesn’t disperse, and businesses assume heavy risk if key teammates attrit

So, how can companies scale Salesforce DevOps? It is possible with a solution built for Salesforce development directly on the Salesforce platform. Copado democratizes Salesforce DevOps by bridging the gaps between traditional DevOps and Salesforce development. 

Say goodbye to scripting

Version control is central to any DevOps process. It creates a centralized repository that allows teams to create a single-source-of-truth for tracking changes. The most common version control systems are built on Git, and developers use a command line interface (CLI) to create and merge code branches into the Git repository.

While this process appears simple on paper, it requires that someone write the CLI scripts and then train the team on using these scripts. And though CLI is core to development, it’s not commonly used by Admins. 

So what does all this mean? To use version control tools, admins need to both understand and use command-line in order to merge configuration updates. Since most admins don't have these skills, they often have to pass changes to the developers to be merged. This leads to lags in lead time and decreases developer productivity—not to mention team frustrations. 

Moreover, while developers are used to using CLI, they aren’t always familiar with writing custom scripts. The overlap of people who know Salesforce and DevOps well and who write scripts, is pretty slim. So when teams use open-source tools like GitLab and GitHub, they don’t only run into Admin adoption issues; they also end up creating more work for developers, and siloing that knowledge into a couple of very talented brains. 
But with Copado, both admins and devs can simply click to merge changes. Copado creates a unique Feature Branch in Git for each User Story. Then, the same Feature Branch is used at every level to promote and deploy the User Story’s metadata changes throughout the pipeline. There is no CLI and no reason for admins to learn command-line or depend on developers to merge changes or write scripts.

Copado seamlessly integrates all of your Salesforce orgs, metadata, and APIs—all with the enterprise-class security and performance of Salesforce. It is a single solution that:

  • Automates manual tasks
  • Provides complete visibility into all release pipelines and metadata changes
  • Improves the quality and predictability of your releases
  • Increases admin and dev productivity while improving compliance and governance

Say hello to DevOps for all

When Copado set out on our journey to democratize DevOps, we knew it meant more than click-based merges. While we’re big advocates of CI/CD and version control, we also know businesses can unlock new improvements and more value when they adopt DevOps processes. 

Because of this, Copado provides a suite of tools that help streamline the entire software value stream—from planning to monitoring. What’s more? Our products are surrounded by unparalleled services and training:

  • Program Architects: Our team of the most experienced DevOps experts in the Salesforce ecosystem leverage our value-focused methodology to build custom roadmaps that enable customers to manage change, increase DevOps adoption and realize maximum Salesforce ROI.
  • DevOps Talent Center: With deep partnerships with Mason Frank, the world’s largest Salesforce recruiter, and Revolent, a leader in training the next generation of Salesforce professionals, we help you find the right talent to accelerate your Salesforce transformation.
  • Copado Academy: Through an extensive certification program, Salesforce professionals can learn Salesforce DevOps basics all the way up to architect-level training.

When we say “DevOps for all,” we mean it. And it’s rooted in every aspect of our mission and values. Ultimately, Copado makes your digital transformation vision possible by empowering your team with knowledge, skills and tools. One Salesforce Program Manager and Copado enterprise tech customer summed it up simply: 

“The way that DevOps was happening before Copado was so old—it was Excel sheets. Some people had all this knowledge in their head on how to do it and didn't share it. So, it was almost like a black hole of 'How do our deployments happen?' Copado empowered our team to distribute release management to all of its teams rather than relying on a single individual to complete the deployment.”

And that distribution of knowledge has had real results. This particular customer didn’t just democratize DevOps, they unlocked more than $90M in annual ROI. 

Take the next step

Does the DevOps expertise silo bog down your development and deployment process? Does your team feel overworked and frustrated? Avoid losing institutional knowledge through attrition and empower your admins to be part of the DevOps process by using Copado to fire up your Salesforce DevOps.






Book a demo

About The Author

Sr Director, Integrated Marketing Communications and Field Marketing

Halie is digital product and marketing strategist, with experience launching products and digital campaigns for B2B brands like Rackspace, Salesforce, Intel and HP. Her passion sits at the intersection of data and storytelling—and she's never met a pattern she didn't want to decipher.

How to Sync Salesforce Environments with Back Promotions
Copado and Wipro Team Up to Transform Salesforce DevOps
DevOps Needs for Operations in China: Salesforce on Alibaba Cloud
What is Salesforce Deployment Automation? How to Use Salesforce Automation Tools
Maximizing Copado's Cooperation with Essential Salesforce Instruments
Future Trends in Salesforce DevOps: What Architects Need to Know
From Chaos to Clarity: Managing Salesforce Environment Merges and Consolidations
Enhancing Customer Service with CopadoGPT Technology
What is Efficient Low Code Deployment?
Copado Launches Test Copilot to Deliver AI-powered Rapid Test Creation
Cloud-Native Testing Automation: A Comprehensive Guide
A Guide to Effective Change Management in Salesforce for DevOps Teams
Building a Scalable Governance Framework for Sustainable Value
Copado Launches Copado Explorer to Simplify and Streamline Testing on Salesforce
Exploring Top Cloud Automation Testing Tools
Master Salesforce DevOps with Copado Robotic Testing
Exploratory Testing vs. Automated Testing: Finding the Right Balance
A Guide to Salesforce Source Control
A Guide to DevOps Branching Strategies
Family Time vs. Mobile App Release Days: Can Test Automation Help Us Have Both?
How to Resolve Salesforce Merge Conflicts: A Guide
Copado Expands Beta Access to CopadoGPT for All Customers, Revolutionizing SaaS DevOps with AI
Is Mobile Test Automation Unnecessarily Hard? A Guide to Simplify Mobile Test Automation
From Silos to Streamlined Development: Tarun’s Tale of DevOps Success
Simplified Scaling: 10 Ways to Grow Your Salesforce Development Practice
What is Salesforce Incident Management?
What Is Automated Salesforce Testing? Choosing the Right Automation Tool for Salesforce
Copado Appoints Seasoned Sales Executive Bob Grewal to Chief Revenue Officer
Business Benefits of DevOps: A Guide
Copado Brings Generative AI to Its DevOps Platform to Improve Software Development for Enterprise SaaS
Celebrating 10 Years of Copado: A Decade of DevOps Evolution and Growth
Copado Celebrates 10 Years of DevOps for Enterprise SaaS Solutions
5 Reasons Why Copado = Less Divorces for Developers
What is DevOps? Build a Successful DevOps Ecosystem with Copado’s Best Practices
Scaling App Development While Meeting Security Standards
5 Data Deploy Features You Don’t Want to Miss
Top 5 Reasons I Choose Copado for Salesforce Development
How to Elevate Customer Experiences with Automated Testing
Getting Started With Value Stream Maps
Copado and nCino Partner to Provide Proven DevOps Tools for Financial Institutions
Unlocking Success with Copado: Mission-Critical Tools for Developers
How Automated Testing Enables DevOps Efficiency
How to Keep Salesforce Sandboxes in Sync
How to Switch from Manual to Automated Testing with Robotic Testing
Best Practices to Prevent Merge Conflicts with Copado 1 Platform
Software Bugs: The Three Causes of Programming Errors
How Does Copado Solve Release Readiness Roadblocks?
Why I Choose Copado Robotic Testing for my Test Automation
How to schedule a Function and Job Template in DevOps: A Step-by-Step Guide
Delivering Quality nCino Experiences with Automated Deployments and Testing
Best Practices Matter for Accelerated Salesforce Release Management
Maximize Your Code Quality, Security and performance with Copado Salesforce Code Analyzer
Upgrade Your Test Automation Game: The Benefits of Switching from Selenium to a More Advanced Platform
Three Takeaways From Copa Community Day
Cloud Native Applications: 5 Characteristics to Look for in the Right Tools
Using Salesforce nCino Architecture for Best Testing Results
How To Develop A Salesforce Testing Strategy For Your Enterprise
What Is Multi Cloud: Key Use Cases and Benefits for Enterprise Settings
5 Steps to Building a Salesforce Center of Excellence for Government Agencies
Salesforce UI testing: Benefits to Staying on Top of Updates
Benefits of UI Test Automation and Why You Should Care
Types of Salesforce Testing and When To Use Them
Copado + DataColada: Enabling CI/CD for Developers Across APAC
What is Salesforce API Testing and It Why Should Be Automated
Machine Learning Models: Adapting Data Patterns With Copado For AI Test Automation
Automated Testing Benefits: The Case For As Little Manual Testing As Possible
Beyond Selenium: Low Code Testing To Maximize Speed and Quality
UI Testing Best Practices: From Implementation to Automation
How Agile Test Automation Helps You Develop Better and Faster
Salesforce Test Cases: Knowing When to Test
DevOps Quality Assurance: Major Pitfalls and Challenges
11 Characteristics of Advanced Persistent Threats (APTs) That Set Them Apart
7 Key Compliance Regulations Relating to Data Storage
7 Ways Digital Transformation Consulting Revolutionizes Your Business
6 Top Cloud Security Trends
API Management Best Practices
Applying a Zero Trust Infrastructure in Kubernetes
Building a Data Pipeline Architecture Based on Best Practices Brings the Biggest Rewards
CI/CD Methodology vs. CI/CD Mentality: How to Meet Your Workflow Goals
DevOps to DevSecOps: How to Build Security into the Development Lifecycle
DevSecOps vs Agile: It’s Not Either/Or
How to Create a Digital Transformation Roadmap to Success
Infrastructure As Code: Overcome the Barriers to Effective Network Automation
Leveraging Compliance Automation Tools to Mitigate Risk
Moving Forward with These CI/CD Best Practices
Top 3 Data Compliance Challenges of Tomorrow and the Solutions You Need Today