CommunityDevOps ExchangePartners
Articles
5/25/2022
10 minutes

How ServiceNow Test Automation Speeds Up The Development Process

Written by
Team Copado
Table of contents

ServiceNow is a cloud-based software that allows users to run operations management and IT services on a single platform. The SaaS platform automates case management, operations management, and problem management workflows.

Its flexible development environment enables users to build, test, and implement automated workflows. You can also optimize these processes and govern them at scale. When bugs and broken code occur, it will be up to your IT team to resolve them quickly.

This blog will discuss why ServiceNow requires continuous testing to avoid significant downtime and poor customer and employee experience. We’ll also show how ServiceNow test automation allows you to speed up testing and achieve end-to-end coverage.

ServiceNow Testing Requirements

The ServiceNow platform delivers two major release families per year. Its management team also releases new UI, apps, and features every release cycle. ServiceNow recommends that users stay current and upgrade at least once per year.

When changes occur within an application, it's well-known that it may disrupt its existing functionality.

Testing the upgraded ServiceNow platform and all business-critical processes to ensure they’re operational will require a significant amount of time. The time and human resources invested in manual testing and fixing each instance will increase when bugs occur.

In some cases, regression testing can take weeks or even months to complete. This lengthy process requires every effort to conserve time and resources by delegating repetitive tasks to automated testing. 

Automating ServiceNow Testing

Manual testing can be time-consuming, complex, and expensive. Manual testing is challenging to scale and is known for compromising deployment speed. ServiceNow test automation will streamline your overall testing process and will:

  • Allow testers to focus on complex testing sequences and developers to focus on valuable customizations and innovations.
  • Help developers spot and resolve defects faster, mitigating the risks of releasing low-quality software to customers and employees. 
  • Reduce rates of human error associated with manual testing.
  • Reduce the preparation and execution time involved in testing.
  • Ensure that your business-critical processes are operational. 
  • Improve regression testing.
  • Improve software release quality.

All repetitive test cases that do not require human evaluation should be automated to save time and stay competitive. After successfully implementing a software test automation strategy, test administrators will notice significant improvements in team productivity and a dramatic reduction in time spent on regression testing from start to finish.

While there are many advantages to automation, it is essential to emphasize that it may be possible for your IT team to automate all tests, but it’s not advisable. Automation is ideal for repetitive and predictable tests. Complex tests, such as exploratory tests, will always require human analysis and oversight.

QA Team and Automated Software Testing

Copado Robotic Testing Solutions for ServiceNow Test Automation

To stay competitive in today’s technological market focused on cloud transformations and higher customer expectations, your QA team should explore and develop new testing approaches to improve continuous delivery methods.

Copado’s AI-powered test automation solutions improve development speed, quality, and reduce unnecessary time and resources spent on manual testing. Copado Robotic Testing is a low-code, easy-to-use solution for ServiceNow test automation. Some benefits of Copado Robotic Testing include:

  • A cloud-based SaaS platform that does not require installation; simply sign in and benefit from testing your applications immediately. Even better, test from anywhere in the world.
  • Simple text case conversion that allows the user to pinpoint manual workflows and translate them into an automated test step. 
  • Implementing and executing text-based tests. Our low-code design allows individuals with minimal coding experience to maintain their web-based applications easily.  
  • AI-powered test automation with self-healing ability is capable of spotting and correcting broken tests.
  • Run thousands of automated tests instantly and expand test coverage.  
  • Robots can be created to run continuous test cases in parallel to one another and on multiple platforms; they're able to tackle the most tedious testing workflows.
  • Customize automated testing for your company, allowing you to focus on customer satisfaction and quality instead of solely on your tech stack. 
  • Test custom applications and complex integrations across multiple platforms and browsers.

When time and resources are limited, QA teams may feel they cannot sufficiently test all changes before release. Reliance on automation tools has become necessary to stay ahead of the technology curve, ensure quality, and complete sufficient testing. 

Contact Copado Today

Automation will continue to be an essential tool that allows manual testers and developers to focus on customer satisfaction and release quality software. While automation is not expected to replace manual testing completely, AI-enabled test automation use will increase within most large-size enterprises in the near future (Gartner, 2021).

The key to reaping the benefits of test automation is to combine it with manual testing for maximum efficiency. It will require your team to analyze what tasks should be assigned to manual testers and delegate repetitive test cases to automation. 

 

 

Book a demo

About The Author

#1 DevOps Platform for Salesforce

We build unstoppable teams by equipping DevOps professionals with the platform, tools and training they need to make release days obsolete. Work smarter, not longer.

Copado and Wipro Team Up to Transform Salesforce DevOps
DevOps Needs for Operations in China: Salesforce on Alibaba Cloud
What is Salesforce Deployment Automation? How to Use Salesforce Automation Tools
Maximizing Copado's Cooperation with Essential Salesforce Instruments
Future Trends in Salesforce DevOps: What Architects Need to Know
From Chaos to Clarity: Managing Salesforce Environment Merges and Consolidations
Enhancing Customer Service with CopadoGPT Technology
What is Efficient Low Code Deployment?
Copado Launches Test Copilot to Deliver AI-powered Rapid Test Creation
Cloud-Native Testing Automation: A Comprehensive Guide
A Guide to Effective Change Management in Salesforce for DevOps Teams
Building a Scalable Governance Framework for Sustainable Value
Copado Launches Copado Explorer to Simplify and Streamline Testing on Salesforce
Exploring Top Cloud Automation Testing Tools
Master Salesforce DevOps with Copado Robotic Testing
Exploratory Testing vs. Automated Testing: Finding the Right Balance
A Guide to Salesforce Source Control
A Guide to DevOps Branching Strategies
Family Time vs. Mobile App Release Days: Can Test Automation Help Us Have Both?
How to Resolve Salesforce Merge Conflicts: A Guide
Copado Expands Beta Access to CopadoGPT for All Customers, Revolutionizing SaaS DevOps with AI
Is Mobile Test Automation Unnecessarily Hard? A Guide to Simplify Mobile Test Automation
From Silos to Streamlined Development: Tarun’s Tale of DevOps Success
Simplified Scaling: 10 Ways to Grow Your Salesforce Development Practice
What is Salesforce Incident Management?
What Is Automated Salesforce Testing? Choosing the Right Automation Tool for Salesforce
Copado Appoints Seasoned Sales Executive Bob Grewal to Chief Revenue Officer
Business Benefits of DevOps: A Guide
Copado Brings Generative AI to Its DevOps Platform to Improve Software Development for Enterprise SaaS
Celebrating 10 Years of Copado: A Decade of DevOps Evolution and Growth
Copado Celebrates 10 Years of DevOps for Enterprise SaaS Solutions
5 Reasons Why Copado = Less Divorces for Developers
What is DevOps? Build a Successful DevOps Ecosystem with Copado’s Best Practices
Scaling App Development While Meeting Security Standards
5 Data Deploy Features You Don’t Want to Miss
Top 5 Reasons I Choose Copado for Salesforce Development
How to Elevate Customer Experiences with Automated Testing
Getting Started With Value Stream Maps
Copado and nCino Partner to Provide Proven DevOps Tools for Financial Institutions
Unlocking Success with Copado: Mission-Critical Tools for Developers
How Automated Testing Enables DevOps Efficiency
How to Keep Salesforce Sandboxes in Sync
How to Switch from Manual to Automated Testing with Robotic Testing
Best Practices to Prevent Merge Conflicts with Copado 1 Platform
Software Bugs: The Three Causes of Programming Errors
How Does Copado Solve Release Readiness Roadblocks?
Why I Choose Copado Robotic Testing for my Test Automation
How to schedule a Function and Job Template in DevOps: A Step-by-Step Guide
Delivering Quality nCino Experiences with Automated Deployments and Testing
Best Practices Matter for Accelerated Salesforce Release Management
Maximize Your Code Quality, Security and performance with Copado Salesforce Code Analyzer
Upgrade Your Test Automation Game: The Benefits of Switching from Selenium to a More Advanced Platform
Three Takeaways From Copa Community Day
Cloud Native Applications: 5 Characteristics to Look for in the Right Tools
Using Salesforce nCino Architecture for Best Testing Results
How To Develop A Salesforce Testing Strategy For Your Enterprise
What Is Multi Cloud: Key Use Cases and Benefits for Enterprise Settings
5 Steps to Building a Salesforce Center of Excellence for Government Agencies
Salesforce UI testing: Benefits to Staying on Top of Updates
Benefits of UI Test Automation and Why You Should Care
Types of Salesforce Testing and When To Use Them
Copado + DataColada: Enabling CI/CD for Developers Across APAC
What is Salesforce API Testing and It Why Should Be Automated
Machine Learning Models: Adapting Data Patterns With Copado For AI Test Automation
Automated Testing Benefits: The Case For As Little Manual Testing As Possible
Beyond Selenium: Low Code Testing To Maximize Speed and Quality
UI Testing Best Practices: From Implementation to Automation
How Agile Test Automation Helps You Develop Better and Faster
Salesforce Test Cases: Knowing When to Test
DevOps Quality Assurance: Major Pitfalls and Challenges
11 Characteristics of Advanced Persistent Threats (APTs) That Set Them Apart
7 Key Compliance Regulations Relating to Data Storage
7 Ways Digital Transformation Consulting Revolutionizes Your Business
6 Top Cloud Security Trends
API Management Best Practices
Applying a Zero Trust Infrastructure in Kubernetes
Building a Data Pipeline Architecture Based on Best Practices Brings the Biggest Rewards
CI/CD Methodology vs. CI/CD Mentality: How to Meet Your Workflow Goals
DevOps to DevSecOps: How to Build Security into the Development Lifecycle
DevSecOps vs Agile: It’s Not Either/Or
How to Create a Digital Transformation Roadmap to Success
Infrastructure As Code: Overcome the Barriers to Effective Network Automation
Leveraging Compliance Automation Tools to Mitigate Risk
Moving Forward with These CI/CD Best Practices
Top 3 Data Compliance Challenges of Tomorrow and the Solutions You Need Today