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Ways To Address The Talent Shortage in Salesforce With Low-Code Solutions

Talent shortage in Salesforce



The Great Resignation produced a labor shortage that affected almost every industry. The labor and talent shortage in Salesforce has forced IT teams to split their time between multiple responsibilities, ultimately leaving them with less time to focus and perform deep work. A lack of resources frequently leads to unfortunate outcomes, such as an inability to perform necessary development and testing. Testing, in particular, has long been a bottleneck in Salesforce development.

Many companies are turning to low-code solutions to help their workforce cope with the burdens caused by the ongoing talent shortages. These solutions are especially helpful when they save time and allow employees to refocus on complex tasks. 

In this blog, we will discuss the current difficulties of finding qualified employees for Salesforce teams and share ways to use low-code solutions to help bridge the gap without sacrificing quality. 

The Technical Talent Shortage in Salesforce

The technical talent shortage in Salesforce is growing even as demand for custom applications and business processes skyrockets. Due to technical scarcity, many organizations have found it increasingly difficult to scale operations and adopt new technologies necessary to maintain a competitive edge.

The need for qualified teams of technical professionals is only expected to intensify as enterprise IT environments become more sophisticated. Testing in particular has become a common bottleneck. While Salesforce provides many options for low-code development, testing has traditionally been the realm of highly specialized test automation engineers.

While organizations actively compete in the job market to attract qualified workers with the required technical expertise, many are discovering new ways to bridge the testing talent gap through the use of artificial intelligence (AI), robotics, and other forms of automation.


According to our 2022 State of Salesforce testing report, “92% of Salesforce users are experiencing production issues due to inadequate testing.”


Bridging the Gap — Low Code Testing Solutions

Because of the ongoing shortage of technical developers and the time, risk, and cost of traditional application development, low-code is essential in today's digital world.

Low-code technology allows teams to use visual modeling, also known as graphical user interfaces (GUIs), and other tools to create and customize applications without advanced coding knowledge. 

Low-code solutions are helpful alternatives to traditional development that enable business users and IT teams to get their applications and workflows to the market faster. 

Benefits of Using Low-Code Solutions

By leveling the playing field in coding skills necessary for development, low-code solutions have opened up opportunities for business owners, product managers, and other users to take more active roles in development. Benefits of adopting low-code technology solutions include:

  • Increased flexibility in your workforce.
  • Reduced costs and use of human resources.
  • Improved ability to create, customize, and deploy apps more efficiently.
  • Better quality products and services.

While many assume low-code solutions only appeal to individuals without coding experience, many software developers prefer to work with low-code for parts of their development process. Copado has worked extensively with hybrid delivery teams filled with both low-code and pro-code builders.

The Copado Robotic Testing low-code SaaS platform enables all users to benefit from putting an end to panicked cloud software testing and releases so they can test smarter, not harder. 

User-Friendly Automation as a Solution

A majority of companies heavily affected by the talent shortage are turning to user-friendly automation to offset the lack of human resources. Using automation as a solution will allow you to delegate repetitive tasks to automated solutions, enabling your workforce to focus back on more complex tasks.

For example, manual and automated tests can work side-by-side to achieve full test coverage. While automated tests handle repetitive tasks, like regression testing, manual testers can work on more complicated cases. Automated testing can also help you achieve continuous testing, so you can identify and report defects early in the software development life cycle (SDLC).

Automation provides critical support for Salesforce development. Without it, manual testers would be bogged down by repetitive tasks — and testing would either be incomplete or grind development to a halt. Using automation will boost security, save time, and reduce stress. When repetitive tasks like regression testing are automated, your workforce has more time for high-priority tasks that add value.

Copado Robotic Testing is an end-to-end automated testing solution for Salesforce that will help bridge the testing gaps in your software delivery cycle. We make it possible for you to complete end-to-end testing and deliver better quality products, even at enterprise scale. 

Copado Testing Solutions to Overcome Talent Shortages

A persistent shortage of qualified experts has made it difficult for businesses to grow and adopt new technologies. To overcome the ongoing talent shortage, companies will harness the latest technology to improve the efficiency of their operations.

Copado Robotic Testing is a Salesforce testing solution that delivers high-quality results across any cloud, on-premise, or mobile platform.

When you choose to integrate low-code tools into your SDLC, you will end up with more time and freedom to focus back on the deep work and innovation required to thrive in the current market.