Compliance Testing vs. Conformance Testing: Which One Do You Need?

Compliance testing and conformance testing are frequently used interchangeably, and you could even consider compliance testing to be a form of conformance testing. This leaves many organizations scratching their heads over which type of testing they actually need to perform. Let’s compare compliance testing vs conformance testing and discuss their differences so you can determine which form of testing is right for you.

Compliance Testing vs Conformance Testing: What’s the Difference?

Compliance testing ensures that you’re in compliance with specific laws and regulations, whereas conformance testing verifies that you’re conforming to an industry standard, technical specification, or contract. As you might imagine, there can be significant overlap between the two. Your conformance standards (for example, a contract SLA) may require compliance with a law or regulation; conversely, conformance with an industry standard may be required to meet legal compliance regulations. Conformance testing is a broader category of testing, and can actually include legal and regulatory conformance as a requirement.

Compliance Testing vs Conformance Testing: Which One Do You Need?

Though compliance testing and conformance testing are very similar, and frequently overlap with each other, you can’t necessarily use them interchangeably. How do you know which type of testing you need?

Compliance Testing

The internet used to be somewhat of a wild west for businesses, with legal compliance only an issue for organizations working in heavily regulated fields like finance and healthcare. However, the law is starting to catch up with technology, as evidenced by the flood of data privacy regulations sweeping across the globe—the General Data Protection Regulation (GDPR) in Europe, for instance, or the California Consumer Privacy Act (CCPA) in the U.S.

If your enterprise’s software, systems, or data fall under any laws or regulations, you should conduct compliance testing to ensure you’re meeting all of the necessary requirements. A compliance test is essentially a practice audit—a team of regulatory experts (ideally, in your specific field) will analyze your systems, processes, and security controls to make sure you’re compliant. If your compliance testers identify any issues, they’ll provide detailed recommendations for how to remediate them, and then conduct follow-up testing to verify that all issues have been resolved.

Compliance tests are generally conducted by a third-party organization of experts in the specific laws and regulations you’re testing for, though very large companies will sometimes maintain an in-house team for this.

Compliance testing isn’t the same as an audit, which is required by law, but it’s an optional self-check that can be extremely helpful in preparing for an audit. Compliance testing will help you identify the weak points in your compliance program—for instance, maybe your staff needs more in-depth training, or your security controls are inadequate, or your administrative policies need to be more precise. This allows you to address and remediate any compliance issues before an auditor finds them.

Conformance Testing

Conformance testing, on the other hand, is about meeting specific industry, technical, or contractual standards that may or may not overlap with legal compliance requirements. Conformance testing is generally focused on the performance of your software and systems and whether or not you’re meeting certain benchmarks. There are three basic types of conformance testing:

1. Load Testing – Verifying that your software performs at a certain level under real-life load conditions.
2. Stress Testing – Verifying the stability of your software or systems under extreme load conditions.
3. Volume Testing – Verifying the performance of your software while processing a high volume of data.

The specific benchmarks you need to meet will depend on the standards set by your industry’s governing body (e.g. the Institute of Electrical and Electronics Engineers or IEEE), your contract SLA, or other technical specifications. Almost every organization requires their software to conform to some sort of standard, even if it’s just a promise made in a contract, so almost every organization can benefit from conformance testing.

Conformance testing may be required (like a compliance audit), or you might decide to conduct optional conformance testing to ensure the quality and interoperability of your software and systems. Either way, conformance testing helps you produce a high-quality end product that satisfies all customer, contractual, and industry requirements.

Industry Examples of Compliance and Conformance Testing

Compliance and conformance testing look different depending on the type of business you’re in. While the basic principles are the same, each industry has its own standards and regulations to follow.

Healthcare and Life Sciences

A medical device manufacturer might perform compliance testing to meet FDA regulations while also conducting conformance testing to verify the product aligns with ISO 13485 or IEC 60601 standards. These tests ensure that the device is both legally approved and meets the technical expectations for safety and performance.

Telecommunications

Telecom equipment manufacturers often need to complete both types of testing. Compliance testing confirms that devices meet FCC or CE regulatory requirements, while conformance testing ensures that equipment functions correctly with industry protocols such as IEEE or 3GPP. This combination helps guarantee both legal approval and reliable interoperability.

Software and SaaS Providers

A software company that stores customer data may conduct compliance testing for privacy laws like GDPR or CCPA. At the same time, it may perform conformance testing for frameworks like SOC 2 or ISO 27001 to show that its systems meet recognized security standards. Doing both provides assurance to clients and regulators that the company takes data protection seriously.

Implementing a Compliance and Conformance Testing

If your organization must comply with legal or regulatory standards, and you’re routinely audited to verify compliance, then you should implement a compliance testing program. If your systems and software must conform to industry standards or meet certain contractual requirements, then you may benefit from conformance testing.

It’s fairly easy for most organizations to determine whether they need compliance testing vs conformance testing. The trickier part is actually achieving compliance and conformance, and then ensuring that you don’t slip out of compliance or conformance through neglect or complacency.

Best Practices and Common Pitfalls

Once you know which type of testing you need, it’s important to approach it methodically. Following a few best practices can help your organization stay compliant, maintain conformance, and avoid unnecessary rework.

Best Practices

• Clearly define your testing scope before you begin. Identify the standards, regulations, or contracts that apply to your business.
• Engage qualified third-party experts or accredited labs, especially when testing for complex regulations or certifications.
• Keep thorough records of your test plans, findings, and remediation steps. Documentation is key for audits and certifications.
• Schedule regular re-testing or internal reviews to make sure you stay compliant or conformant as standards evolve.
• Train your teams on the importance of compliance and conformance testing so everyone understands their role in maintaining standards.

Common Pitfalls

• Assuming conformance automatically means compliance, or vice versa. Each serves a different purpose and may require separate validation.
• Overlooking documentation or failing to track changes to testing methods and results. Missing records can lead to failed audits.
• Treating testing as a one-time activity instead of an ongoing process. Standards and regulations change, and your systems need to keep up.
• Running compliance and conformance testing in isolation. Coordinating these efforts can save time and reduce the risk of duplicated work.

Achieving Compliance and Conformance with Copado

Both compliance testing and conformance testing play essential roles in delivering reliable, high-quality software. Compliance testing ensures your organization meets the legal and regulatory requirements that govern your industry, while conformance testing verifies that your systems align with the technical and performance standards your customers expect.

For organizations that rely on Salesforce, Copado Robotic Testing offers intelligent DevOps automation tools to ensure every change, update, and integration performs exactly as intended. And as AI becomes increasingly vital to modern development, the Copado AI Platform brings the power of AI to streamline testing, predict risk, and drive continuous improvement.

Whether you’re managing cloud solutions, scaling across Salesforce industries, or delivering seamless digital experiences through commerce cloud solutions, Copado provides the trusted foundation to help your teams build faster, safer, and smarter.

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