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10/16/23

From Change Set Chaos to Admin-Friendly Automation

by the Numbers
19
Years of Consulting Expertise
4 Years
Straight on Vault Consulting's 50 List
2023
Best Places to Work in Chicago
About the company

The most powerful enterprises in North America rely on Kenway Consulting for cutting-edge management and technology expertise. Based in Chicago, Kenway’s client portfolio covers B2B, financial services, healthcare and telecommunications.

Table of contents

In 2019, one of Kenway’s biggest clients reached out to the consultancy to help them harness the power of their Salesforce implementation. When Kenway’s developers dug into the project, they quickly identified a major roadblock that threatened to freeze digital transformation in its tracks: Change Set Deployments.

Discover how Kenway leverages Copado Essentials & user story-centric development to drive 400% more frequent Salesforce releases & 50% fewer bugs for a major FinServ firm.

Results with Copado

4X

Faster Salesforce Releases

$94,000

Saved Per Year

50%

Fewer Bugs and Defects

Complete

Visibility and Traceability

The Challenge

Kenway’s client was ready to migrate their homegrown loan management system to the cloud. The FinServ firm wanted to onboard new brokers on Salesforce, automate manual processes and configure four orgs across the platform to serve their customers — all without breaking fair lending laws or other industry regulations. As Kenway’s developers scoped out the specs, they realized that they needed a smarter deployment solution than Salesforce Change Sets to meet their client’s goals.

Searching For a Smarter Way to Deploy on The Cloud

Without traceability or a single source of truth, it took ages for Kenway’s developers to confirm that deployments captured everything they needed. Business analysts spent as much as three hours determining which components changed between the User Acceptance Testing (UAT) stage and Production. Even worse, software bugs crept into the code and halted the release cycle — forcing the consultancy to troubleshoot for days after launch.

Key Challenges

The Solution

Kenway started looking for a better DevOps solution to replace Change Sets. After taking a look at GearSet, the consulting firm chose Copado Essentials for two reasons: Cost and ease of use.

With Copado, Kenway’s developers are able to phase out manual rebuilds by cloning and reusing inbound Change Sets. Copado acts as a single source of truth for the development and unlocks end-to-end pipeline traceability — making it easy to see what was changed, who changed it and when it was last modified. Copado also helps Kenway roll back changes for deployment and coordinate everything in real-time.

The Future

What’s next for Kenway Consulting? DevOps maturity and true CI/CD for their client portfolio. Kenway plans to leverage Copado Essentials for all their clients to support multi-threaded developers as they deploy to production. 

“We’re seeing tons of ROI with Copado. We’re able to move faster on projects and our developers can focus on value-add activities instead of tediously tracking everything through deployment, ” says Lauren Stone, Client Account Executive at Kenway Consulting.

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