Accelerating the Agentic Era in Brazil: Copado and Capgemini Deepen Strategic Partnership

Brazil and the broader LATAM region are entering a new phase of Salesforce-led transformation. As enterprises across financial services, utilities, telecom, retail, and the public sector move from AI experimentation to production-grade agentic systems, the demand for partners who can deliver at speed, with governance and trust, has never been higher.

That is why Copado and Capgemini are expanding our long-standing global partnership into Latin America, with an initial focus on Brazil. Together, we are bringing accelerated, AI-led Salesforce delivery to Brazilian enterprises by combining Capgemini's deep industry expertise and engineering scale with Copado's AgentOps platform for Salesforce.

A partnership built for the agentic era

Capgemini is one of Salesforce's most trusted global delivery partners and a member of the new Salesforce Forward Deployed Engineering (FDE) Partner Network, an elite group of firms recognized for production-grade Agentforce delivery. Copado, the leader in AI-powered DevOps and AgentOps for Salesforce, recently introduced Agentia™, a suite of context-aware AI agents that embed directly into the software delivery lifecycle to help teams release with Agentforce faster while maintaining governance, testing, and control.

Bringing these capabilities together in Brazil gives enterprises a single delivery model: Capgemini's industry consultants and forward-deployed engineers, working alongside Copado's devops agents and Org Intelligence, to plan, build, test, release, and operate Salesforce solutions with speed and trust.

Investment on the ground

This is not a theoretical expansion. Capgemini Brazil has a growing team of over 40 practitioners holding 120+ Copado certifications. That investment creates a strong, locally based delivery bench ready to support clients across financial services, utilities, telecom, and other priority sectors from day one.

"Brazilian enterprises are moving fast on Agentforce and agentic AI, and they need a delivery model that can match that ambition with governance and speed. Expanding our partnership with Copado in LATAM gives our clients a proven, AI-led DevOps foundation built specifically for Salesforce, paired with the industry depth our teams have built across financial services, utilities, and beyond. Together we are positioned to help Brazilian enterprises move from pilot to production with confidence."

— Ricardo Filippetti, Head of Salesforce Practice for South America, Capgemini]

Building on a global track record

The expanded partnership in Brazil builds on years of joint global delivery and a shared investment thesis. Capgemini Ventures is an existing Copado investor, and our teams have collaborated on Salesforce transformation programs around the world. That global playbook is now coming to Brazil, tuned for the regional market and the agentic era.

"Our partnership with Capgemini has consistently delivered measurable outcomes for some of the world's most demanding enterprises. Bringing this motion to Brazil and LATAM, anchored by Capgemini's FDE-grade engineering and Copado's Agentia™ platform, gives regional enterprises a faster, governed path from Agentforce ambition to production. We could not be more excited about what this means for our joint customers in the region."

— Doug Chaney, SVP Alliances, Copado

What's next

For customers in Brazil and across LATAM, the expanded partnership means immediate access to a joint go-to-market across financial services, utilities, telecom, public sector, and other priority industries; a locally certified Capgemini delivery bench fluent in Copado, Agentia™, and AgentOps best practices; production-ready Agentforce delivery patterns proven across global enterprises; and governed AI agents embedded in the Salesforce delivery lifecycle from plan to operate.

This is just the beginning. As more Brazilian enterprises move from AI pilots to agentic production, Copado and Capgemini will continue to invest together to help them scale with speed, trust, and measurable business impact.

To learn more about how Copado and Capgemini are accelerating AI-led Salesforce delivery in your region, Connect With Our Team.